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ASC telecom Communications
Recording Systems and evaluation
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"We record and Analyze
Communications"
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ASC is a World-wide leader in the provision of integrated solutions for communications recording and performance improvement, for contact centers, financial institutions, government and security organizations.
ASC has more than 40 years of experience in the communications industry and more than 20,000 installations in more than 60 countries.
Focused on quality, liability and risk management, ASC's communications recording solutions preserve, evaluate and analyze all customer interactions by telephone (including VoIP), fax, e-mail, web chat / browsing and desktop computer activity in both traditional and Web-based environments.
ASC solutions for quality monitoring capture, evaluate and help to improve the call centers performance and therefore the quality experienced by the customers. The browser-based products are easy to access, use and deploy, and increase productivity and customer loyalty while decreasing staff turnover and security risks.
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MARATHON EVOLUTION Systems
MARATHON EVOLUTION is the universal communication recording solution that satisfies the demanding requirements of high volume contact centers, busy financial trading floors, mission critical air traffic control centers , security, etc.
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Main characteristics:
Scaleable channel array allows for virtually unlimited recording channels.Possibility to configure hybrid equipment. (TDM,
analog and VoIP).Compatibility and integration with the main PBX manufactures (Siemens, Cisco, Avaya, Nortel, Mitel etc.) and trading systems (Etrali, BT, IPC).A-la-carte features - you only purchase what you need.Powerful browser-based user interfaces make it easy to use, install and manage.Open, flexible APIs enable integration with existing customer applications.Selective and rules based recording and archiving.Centralized recording files (SAN, etc.).Recovery and remote maintenance tools.
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contact us
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ASC Wins Communications Recording Contract for Airports
in Argentina
ASC completes successfully the interoperability tests with AVAYA
Marathon EVOLUTION
Recording System
Marathon EVOlite
Recording System
Marathon EVOip
Monitoring system for contact Center INSPIRATIONpro
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